Terms of Service

By creating an account or using Capto, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our services.

All payments and subscriptions are processed by our merchant of record, Paddle.com. By making a purchase, you also agree to Paddle's Buyer Terms and Refund Policy, which apply in addition to these Terms.

You must be at least 18 years old and have the authority to enter into a binding agreement to use Capto. By using our services, you represent and warrant that you meet these requirements.

Capto is offered on a subscription basis. Fees are billed in advance on a recurring basis (monthly or annually) as described at checkout, in accordance with Paddle's Buyer Terms. In addition:

• Subscriptions renew automatically unless canceled before the renewal date
• You can cancel your subscription at any time from Settings → Billing
• Prices may change with prior notice; continued use after a price change constitutes acceptance
• Free trials, if offered, convert to a paid subscription unless canceled before the trial ends
• See our Refund Policy for information about refunds and cancellations

You agree not to use Capto to:

• Send unsolicited, unlawful, or fraudulent communications, including spam
• Violate any applicable law, including TCPA, CAN-SPAM, or 10DLC messaging rules
• Harass, threaten, or defraud any person
• Infringe on intellectual property or privacy rights of others
• Upload malicious code or attempt to compromise the security of our systems
• Reverse engineer, decompile, or attempt to extract the source code of our platform
• Resell or sublicense access to Capto without our written consent
• Use the platform in a way that could disable, overburden, or impair its functionality

You retain ownership of all data you upload or create within Capto ("Your Content"). By using our services, you grant Capto a limited license to:

• Host, store, and back up Your Content
• Process Your Content to provide the features you request
• Display Your Content to you and authorized team members
• Use aggregated, anonymized data to improve our services
• Transmit messages on your behalf through third-party providers such as Twilio
• Comply with legal obligations related to Your Content

Capto and its original content, features, and functionality are owned by us and are protected by intellectual property laws. You agree not to:

• Copy, modify, or create derivative works based on Capto
• Use our trademarks or branding without permission
• Remove any copyright or proprietary notices
• Use Capto to build a competing product

We may suspend or terminate your account if you violate these Terms, fail to pay applicable fees, or engage in activity that we determine, in our sole discretion, to be harmful to Capto or other users. You may terminate your account at any time from your account settings.

Capto is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the service will be uninterrupted, secure, or error-free.

If you connect a Google account to Capto, our access to and use of your Google data is subject to the Google API Services User Data Policy.

Business Manage Scope: we request the business.managescope solely to allow you to manage your Google Business Profile from within Capto, in compliance with Google's API Services User Data Policy, You can revoke this access at any time from myaccount.google.com/permissions.

To the maximum extent permitted by law, Capto and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the service.

You agree to indemnify and hold harmless Capto and its affiliates from any claims, damages, losses, or expenses arising from your use of the service, your violation of these Terms, or your violation of any rights of a third party.

This includes, without limitation, claims arising from messages or communications you send using Capto to your leads or clients.

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Capto is incorporated, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction, as applicable.

We may modify, suspend, or discontinue any part of Capto at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date above. Continued use of Capto after changes constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at:

Email: legal@usecapto.com